Desktop Support Engineer
Chicago, IL 60611
We are looking for a Desktop Support/IT Support Technician is responsible for being the first tier support for both all on site staff and other users.
You will be responsible in providing prompt and accurate solutions, while demonstrating exemplary hospitality and customer service skills.
Strong knowledge of Windows Operating Systems (Windows 7)
Microsoft Office 2010 and Internet Explorer
Experience in teaching basic computer and Microsoft Office skills preferred.Knowledge of customer service principles and practices
Skill in problem-solving and issue resolution
Two-year degree, or high school education and minimum of one to two years of experience resolving technical problems.
A+ certification and Help Desk experience preferred.
My first professional position after graduating from Benedictine University was at Enterprise Rent a Car. This position was in the management training program. After three years and multiple promotions I decided I wanted to focus my career path on helping people. With that in mind CPS became a very attractive offer.
I'm in this business because: I truly enjoy helping people. Finding talented individuals for my clients on a daily basis keeps me motivated.
Clients can count on me because: I take my time and make sure to add a personal touch with everything I do. That mixed with being detail oriented and having a great attitude I'm confident clients will continue to happily work with me.