Employee Benefits Account Manager
Elsmere, DE US
Job Description
Job Title: Employee Benefits Account Manager
Location: Elsmere, DE
Job Type: Hybrid Schedule
Salary: $50,000 - $75,000
About the Role:
We are seeking a detail-oriented and client-focused Employee Benefits Account Manager. In this role, you will be responsible for servicing a book of employee benefits clients, ensuring they receive exceptional support and guidance in managing their group benefits programs.
Key Responsibilities:
- Serve as the main point of contact for assigned clients regarding their employee benefits plans
- Manage all aspects of group benefits including medical, dental, vision, life, disability, and voluntary products
- Coordinate renewals, open enrollments, plan changes, and quoting
- Communicate with carriers, vendors, and internal teams to resolve issues and process changes
- Prepare and review proposals, benefit summaries, and compliance documents
- Assist with onboarding new clients and supporting implementation of new plans
- Provide guidance and education to clients regarding benefit options and regulatory requirements
- Maintain accurate records and documentation in agency management systems
Qualifications:
- 3+ years of experience in employee benefits account management or a related role
- Strong knowledge of group benefits plans, underwriting, and renewal processes
- Excellent communication and organizational skills
- Ability to manage multiple priorities and meet deadlines
- Proficiency in Microsoft Office and agency management systems
- Health & Life Insurance License
What We Offer:
- Health, dental, and vision insurance
- 401(k) with employer match
- Paid time off and holidays
- Professional development opportunities
- Supportive and collaborative team environment
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