• Hire and Retain members, who are committed to providing the best service in the world.
• Create, implement, and support initiatives that build our culture and ensure it continues to thrive and serve as a strategic advantage for the organization – now and in the future
• Demonstrate knowledge in all federal, state, and local employment laws and procedures
• Assist supervisors in investigations and facilitate resolution of member relations issues ensuring fair and consistent resolutions
• Develop and improve policies, programs, and procedures to advance the effectiveness of human resources and operations
• Supervise and influence others to make timely decisions using sound leadership practices, company guidelines and legal considerations
• Work with teams to improve the quality of work life and member engagement
• Assist members with the great indirect programs our company has to offer
• Responsible for entering new hires into SAP as well as entering master data changes 
• Facilitate new hire orientation; and gather information for unemployment claims
• Other duties as assigned

#LI-TW1

• Spanish Bi-lingual required
• Excellent verbal, written and interpersonal communication skills
• Outstanding knowledge of MS Office; HRIS systems (e.g. success factors) will be a plus
• Organized, detailed and able to prioritize workload in a past paced environment
• Ability to assess personnel policies, programs, and procedures, and inform members and coaches on the interpretation and understanding of each
•  Ability to maintain confidentiality