Manager, Quality and Operational Excellence

Suwanee, GA

Posted: 03/12/2019 Industry: Laboratory - Food & Beverage Job Number: 113.19KO Pay Rate: 72,000 - 90,000

Manager, Quality and Operational Excellence; Animal Nutrition and Health Division

The Manager, Quality & Operational Excellence will implement, support and maintain compliance to Global Animal Nutrition & Health Quality & Operational Excellence Standards at a local level defined to include, but not be limited to:

  • GMP (Good Manufacturing Practices)
  • HACCP (Hazard Analysis and Critical Control Points)
  • ISO 9000 (Quality Management Systems)
  • FAMI-QS (Quality and Safety System for Specialty Feed Ingredients and their Mixtures)
  • FSMA (Food Safety Modernization Act in United States
  • Corporate company Requirements (e.g. SHE, Security, Manufacturing, etc.
  • Customer specific requirements

Key responsibilities:

  • Coordination and support for the fulfillment of corporate directives and management requirements as set out by Global ANH at the local level to ensure sustainability of site compliance
  • Local champion for ANH Quality & Operational Excellence and included program initiatives
  • Management of Operations Management System controlled documentation including the creation, collaboration and control of local controlled documentation (e.g. SOP’s, WI’s, and Forms)
  • Maintenance of HACCP Plans, which are to be reviewed and updated at a minimum once annually
  • Support of site activities to ensure that customer specific requirements are met, documented and handled efficiently and effectively
  • Support for the training initiatives of the site
  • Management of customer complaints including documentation, logging on through SAP P47 and into TrackWise and follow-up in SAP, investigation and root cause analysis, associated corrective actions and preventative actions (CAPA) activities, formal response to the customer, tracking, trending and reporting
  • Management of customer inquiries including documentation, investigation and follow-up on associated corrective actions and preventative actions (CAPA) activities, response to customer, tracking, trending and reporting
  • Management of internal nonconformance including logging on into TrackWise as a Deviation, documentation, root cause analysis, and follow-up on associated CAPA. Ensure the associated corrective actions and preventative actions (CAPA) activities are implemented, including any training required.  Tracking, reporting and trending of deviation management to be completed
  • Coordinate schedule and participate in internal, external, customer and supplier audits as required

**If you’d like to hear more about this opportunity and others we are currently working on, please contact Kristine O’Sullivan at

JO:  113.19KO


  • BS/MS Chemistry, Bio, Food Science or related
  • 2-5 years’ experience in a plant quality environment from feed or food ingredients
  • Intimate knowledge of quality systems, preferably within DNP or feed/food industry
  • Knowledge in powder technology, premix or feed compounding preferred
  • Highly developed organizational skills
  • Ability to document effectively and efficiently
  • Ability to communicate effectively
  • Ability in managing multidisciplinary groups
  • Good communicator with good presentation skills
  • Knowledge in aseptic testing protocol, water potability, environmental testing and chemical control programs
  • Agribusiness or Chemistry or Biology or Engineering or Feed/Food Technology qualifications
  • Project management skills are desirable
  • Experience in quality system management; assessment and implementation of quality systems are desirable (ISO 9001 / GMP / HACCP / FAM-QA / FSMA / SHE / Security)
  • Highly developed conceptual and analytical skills

**If you’d like to hear more about this opportunity and others we are currently working on, please contact Kristine O’Sullivan at

JO:  113.190KO



Kristine O'Sullivan
Sr. Partner

The Food and Beverage Division specializes in the placement of technical professionals in the food and beverage industry from entry level to executive level candidates. I have a talented group of recruiters who specifically source Technical Sales Professionals, Scientists, Regulatory Affairs, Scientific Affairs, Executive Technical professionals, Quality Assurance, Product Development, Technical Service, Nutrition, Analytical and Corporate Chefs. We work on both a contingent basis for professional level searches and retained search for executive level searches. CPS, Inc. has been in the talent recruitment business for 40+ years and we recruit nationwide.

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