Manager of Quality Assurance


Posted: 09/14/2021 Industry: Laboratory - Food & Beverage Job Number: 346.21MR

Job Description

Manager of Quality Assurance

The Manager of Quality Assurance is responsible for supervising the QA manufacturing organization, which includes two supervisors and 20 QA technicians.  This person is responsible for ensuring this group is properly trained and can perform their job responsibilities, setting clear objectives and establishing clear and appropriate key performance indicators for performance evaluation.  The successful candidate will also have the responsibility of collaborating with operations and other appropriate departments to help maintain compliance throughout the operation, where appropriate.

Detailed Responsibilities / Duties:

  • Implements, enforces and improves established policies, strategies, and procedures related to quality and product safety to achieve quality objectives
  • Inspect and verify on-the-floor manufacturing operations meet the requirements of Standard Operating Procedures, Quality and Food Safety Plans
  • Manage, lead and coach QA teams to perform against expectations
  • Establish strong working relationships with Operations and Maintenance to drive Product Safety and Quality ownership to the floor
  • Responsible to ensure that all manufacturing employees receive necessary quality and product safety trainings periodically; topics include (e.g., GMP’s, Food Safety / CCPs / OPrPs, Risk Based Auditing for Production Processes, Root Cause Failure Investigation, Nonconformances, Corrective / Preventive Actions, etc.)
  • Create, publish and maintain reports on: Key Performance Indicators (KPI), data trends, and team performance
  • Disposition nonconforming materials
  • Review and approve deviations
  • Collaborates / Develops with Quality Assurance action plans and recommendations for the Leadership Team on major quality and product safety issue as they arise. Prepare and present reports on quality data and trends
  • Ensure deficiencies identified through internal or external audits are addressed in a timely manner
  • Interview and hire staff; manage performance of subordinates and providing coaching / training as needed
  • Ensure compliance with company policies (e.g., safety, quality, harassment, attendance, conduct, ethics)
  • Perform other related duties as assigned by management

**If you’d like to hear more about this opportunity and others we are currently working on, please contact Mary Harris-Rigas at

JO:  346.21MR

Job Requirements

Required Qualifications:


  • Demonstrated ability to lead and manage QA personnel in a food and/or dietary supplement manufacturing
  • Strong knowledge of GMPs, FDA regulations and documentation procedures
  • Ability to communicate cross functionally with peers, associates and upper management
  • Strong team building skills that allow the motivation and evaluation of staff
  • Excellent written and verbal communication skills
  • Strong investigation skills
  • Strong ability to work independently and as a team member in a manufacturing environment
  • Coaching and mentoring skills – team development
  • Strong data analysis and charting skills (e.g., Microsoft Excel)
  • Strong presentation and public speaking ability
  • Ability to form mutually beneficial cross-departmental relationships


  • Minimum 7 years of progressive experience in Quality Assurance
  • 5 years of experience supervising or leading staff
  • Demonstrated ability to employ management tools and techniques in resolving organizational challenges


  • Bachelor’s degree in a scientific discipline; Food Science, Biological Sciences, and/or Chemistry (Required)
  • Must be a Preventative Controls Qualified Individual (PCQI) to be in compliance with the Food Safety Modernization Act (21 CFR 117)

Preferred Qualifications:

  • Master’s degree in a scientific discipline; Food Safety, Food Science, Biological Sciences, and/or Chemistry (Required)
  • ASQ Certification (CQE, CQI, CQA, CMQ) or equivalent

**If you’d like to hear more about this opportunity and others we are currently working on, please contact Mary Harris-Rigas at

JO:  346.21MR


Meet Your Recruiter

Mary Rigas
Section Manager/ Sr. Technical Recruiter

I specialize in connecting talent within the Food and Beverage Industry and proud to be part of CPS, Inc., which is on Forbes Top 20 Recruiting Firms list for 2017.

Being a manager and senior recruiter in the Food & Beverage group, our specialties include product development, quality, nutrition, regulatory, sensory, flavor development and application from entry level to executive.

I am part of a team of seven which provides more positions for candidates to consider and more candidates for client companies to consider.  We pride ourselves in building long lasting relationships and assisting both candidates and client companies in achieving their goals.

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