Personal Lines Account Manager - Hybrid

Newton Upper Falls, MA

Posted: 07/10/2024 Industry: Employee Benefits & Retirement Services Job Number: KO24.7.10.2 Pay Rate: $60,000 - $90,000 Remote Friendly: Hybrid Experience:

Job Description

Job Title: Personal Lines Account Manager

Location: Upper Newton Falls, MA

Job Description:

We are seeking a dedicated and experienced Personal Lines Account Manager to join our team. In this role, you will be responsible for managing a portfolio of personal insurance accounts, providing exceptional service to clients, and assisting with the growth and retention of our business. The ideal candidate will have a strong background in personal lines insurance, excellent communication skills, and a proactive approach to client relationship management.


  • Serve as the primary point of contact for a designated portfolio of personal insurance clients.
  • Review and analyze insurance policies to ensure adequate coverage and recommend appropriate adjustments as needed.
  • Process policy endorsements, renewals, and cancellations accurately and in a timely manner.
  • Assist clients with inquiries, claims, and billing issues, providing prompt and professional resolution.
  • Develop and maintain strong relationships with clients, insurance carriers, and underwriters.
  • Educate clients on insurance products, coverage options, and risk management strategies.
  • Collaborate with insurance carriers to negotiate terms, pricing, and coverage for clients.
  • Conduct annual policy reviews to assess coverage needs and identify opportunities for account growth.
  • Stay informed about industry trends, regulations, and best practices to effectively advise clients.


  • Proven experience as a Personal Lines Account Manager or similar role in the insurance industry.
  • Strong knowledge of personal insurance products, coverage options, and underwriting processes.
  • Excellent interpersonal and communication skills, both verbal and written.
  • Ability to prioritize and manage multiple tasks in a fast-paced environment.
  • Detail-oriented with a high level of accuracy in data entry and documentation.
  • Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and insurance management software.
  • Property and Casualty license for MA.


  • Health, dental, and vision insurance plans.
  • Retirement savings plan with employer matching.
  • Paid time off and holidays.
  • Professional development and training opportunities.
  • Hybrid schedule 1-2 days in office

 Salary ranging from 60k-90k




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About Newton Upper Falls, MA

Ready to take the next step in your career? Explore job opportunities in the vibrant Newton Upper Falls, Massachusetts area! Known for its picturesque views, charming local shops, and close-knit community, this region offers a unique blend of city conveniences and small-town charm. With nearby attractions like Cutler Park, Durant-Kenrick House and Grounds, and the uniquely American cuisine at The Local Kitchen & Drinks, Newton Upper Falls is a hub of culture and opportunity. Don't miss out on the chance to work in a region teeming with growth potential and exciting possibilities. Browse our job listings today and start your journey towards a fulfilling career in this enchanting location!