Quality Manager

The duties and responsibilities of the Quality Manager will include:

• Manage and lead a team of individuals to ensure effective quality execution, continuous improvement, and regulatory compliance
• Provide leadership within the facility to drive positive change through influence and example
• In conjunction with plant operations, build and maintain an effective culture of food safety and quality within the facility
• Develop and maintain systems and processes that ensure finished product is food safe and meets finished product specifications
• Function as a highly organized, effective communicator with an inquisitive mind with the capacity to investigate and lead solution-based decision making in the plant
• Ensure daily plant quality and food safety operations are compliant with company policies, procedures and local, state and federal regulations
• Maintain audit readiness
• Maintain a robust food safety program and subsequent quality program
• Escalate non-conformance events to the quality director and plant manager
• Oversee plant sanitation to drive a robust sanitation program
• Ensure the plant pest control programs are current, followed, and utilized to enable proactive maintenance
• Manage the facility’s change control program to enable robust risk assessment and decisions
• Ensure compliance to specification, manufacturing instructions and preventive maintenance programs. Partner with operations to ensure preventive maintenance program is robust and adhered to
• Collaboratively lead investigations relating to non-conforming events driving to root cause(s) and effective resolution
• Manage hold and release programs
• Review records on a daily basis to ensure all records are completed as required and review / approval is current for preventive controls, laboratory, sanitation, production and verification checks
• Foster a positive and effective work culture with direct reports
• Identify and retain highly effective work culture with direct reports
• Identify and retain highly effective personnel through proper selection, training, and expectations. Develop and grow talent
• Track and report on plant quality key performance indicators (KPIs)
• Participate in the annual plant budgeting process
• Partner with plant manager on identifying key capital projects that support food safety and quality initiatives
• Provide training to the plant personnel concerning food safety, Food Safety Modernization Act (FSMA), and regulatory compliance
• Provide quality leadership during unplanned events or emergencies
• Provide visible leadership by participating in facility walk throughs and internal audits
• Engage and interact with all personnel on a regular basis assisting them with their challenges and questions concerning food safety
• Collaborate with R&D during new/reformulated product introduction to ensure compliance with already established specifications and regulatory requirements
• Serve as the point of contact for customer related issues, complaints or inquiries
• Manage plant complaint investigations ensuring a thorough, effective, timely and customer facing response
• Monitor compliance to customer expectation and specifications; communicate any issues / concerns
• Maintain plant preparedness for customer and regulatory visits
• Be responsible for all analytical and micro activities performed at the facility
• Oversee the development of laboratory practices to ensure accurate and precise quality control (QC) results
• Perform data analysis to identify critical trends or find leading indicators to enable proactive decisions
• Coordinate the collection and evaluation of raw materials and finished products
• Ensure the Environmental Monitoring Program (EMP) is robust and risk based with a search and destroy mentality applied. Determine root cause of failures and take the appropriate corrective action
• Escalate nonconformances to quality director and plant manager in a timely fashion
• Coordinate and supervise factory and external lab testing of samples; generate Certificate of Analysis (COA’s)
• Maintain the quality management system and ensure documents are up to date and comply to the food safety and quality (FSQ) policies and standards
• Prepare plant specific work instructions as needed
• Ensure SSOP documents are robust and adhere to the sanitation standard
• Ensure all forms and work instructions are reviewed, revised, and updated annually
• Perform management activities such as administering employee promotions and transfers; conducting ongoing performance conversations; mentoring, training, and coaching employees
• Follow all company good manufacturing practices (GMP) and work in a manner consistent with all corporate regulatory, food safety, quality, and sanitation requirements

**If you’d like to hear more about this opportunity and others we are currently working on, please contact Jeff Fee at jfee@cps4jobs.com.

JO:  38.24JF
#LI-JF1

Technical Qualifications:

Education and Experience

• Undergraduate degree in food science, biological sciences, or related curriculum (or equivalent combination or education and experience)
• 5-8 years of quality assurance or related experience in a food, beverage, or similar facility
• Demonstrated leadership attributes, team leadership, or supervisory experience; 1+ year of manager experience preferred
• Certification and/or License: - PCQI, HACCP, SQF Practitioner certification preferred; may be required during course of employment

Knowledge, Skills, and Abilities

• Strong knowledge of both laboratory and plant current good manufacturing practices (cGMPs)
• Knowledge of Microsoft Office Suite and company computer systems
• Knowledge of principles and practices of supervision, training, and personnel management
• Skill in leadership and coaching
• Critical thinking, analysis, mathematical calculations, and statistical evaluations
• Able to organize and prioritize resources to achieve goals
• Able to multi-task; able to keep organized records; able to work with accuracy and attention to detail
• Able to translate accounting, financial, and KPI data into plant performance and determine steps to correct and improve
• Able to communicate clearly and effectively, both verbally and in writing, for a diverse range of internal and external audiences
• Able to work in collaboration effectively and foster good teamwork
• Able to take appropriate steps to find solutions to complex problems
• Able to present options and ideas to current processes or procedures
• Able to handle challenging or conflict situations with tact and professionalism
• Able to respond courteously and efficiently to inquiries, complaints, and requests
• Able to interpret and apply company policies
• Able to adapt and manage change effectively
• Must be able to read, write and speak English

**If you’d like to hear more about this opportunity and others we are currently working on, please contact Jeff Fee at jfee@cps4jobs.com.

JO:  38.24JF
#LI-JF1