Technical Service Rep

Concord, VA

Posted: 12/14/2018 Industry: Laboratory - Industrial Chemicals Job Number: 547.18DH Pay Rate: 55,000 - 65,000

Technical Service Rep

The responsibilities of the Technical Service Rep will include:

  • Adhere to all established safety rules, procedures, and code of conduct within the company
  • Monitor finishing lines for adherence to the established customers’ coating operation
  • Provide daily on-site customer support in troubleshooting coatings problems and provide corrective actions
  • Perform line audits to solve application problems and identify ways to improve the efficiency of the process
  • Establish work instructions and provide training to plant personnel for product application and technical information
  • Monitor and check incoming materials for color and quality
  • Make minor modifications to materials when necessary to improve application
  • Provide inventory tracking and forecasting so that the customer has an adequate supply of material
  • Attend customer meetings related to finishing and deliver weekly call reports to Sales Manager outlining reviews and activities
  • Establish strong customer relationships with customer employees and managers

**If you’d like to hear more about this opportunity and others we are currently working on, please contact Devin Heffernan at 815.756.1221 / dheffernan@cps4jobs.com.

JO:  547.18DH
#LI-DH1

 

Requirements:

  • BS degree preferred, but not required
  • 2-5+ years’ experience in wood coatings for furniture/building products manufacturing. Wood finishing experience preferred
  • Proven ability to solve problems and support the customer manufacturing application systems
  • Ability to work independently and balance priorities in a fast-paced environment
  • Practical thinker with analytical reasoning and problem-solving skills
  • Project and effective leadership skills
  • Excellent communication skills to write and verbally deliver correspondence effectively to all levels of employees and management
  • Ability to train and demonstrate

**If you’d like to hear more about this opportunity and others we are currently working on, please contact Devin Heffernan at 815.756.1221 / dheffernan@cps4jobs.com.

JO:  547.18DH
#LI-DH1

 

Devin Heffernan

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